An Update From NCC

Hello everyone,

As you are likely aware, Northern Clay Center continues to meet the challenges presented during the last few months and found itself managing a more serious challenge this week. It’s impossible to overstate the concern and support we collectively offer to our community in the midst of dark injustice, exhaustion, anger, and sadness.

We want to reassure you that, as much as is appropriate, the NCC staff continues to work hard to ensure the best possible function of our organization while continuing to act in the best interest of the health and safety of all in our community. Here is an update on several of our program areas:

  • We were permitted to bring limited staff back into the building a week and a half ago on Monday, May 18 when the Stay at Home Executive Order was lifted and our COVID Preparedness Plan was complete and circulated with all staff. We will continue to plan for reopening date for our galleries and building based on CDC and Minnesota Department of Health guidelines for criteria. Currently, the conditions in our state, but more importantly our city, do not meet any criteria.
  • We postponed this week’s curbside pickup of existing online orders until early next week. We will continue to communicate with our customers should we need to postpone further and hope to keep our Friday, June 5 curbside pickup schedule in place.
  • Since our partial building opening, we have been working as quickly and as efficiently as possible to ship all orders placed since our closure (March 16). For those who have shown seemingly bottomless patience, we are grateful for your understanding and trust. For those who are justifiably frustrated, we hear you, and we want to reassure you that we do not approach our customer relationships with apathy. You are important to us, and we promise to ship your purchase as quickly as possible within the framework of our staff’s safety being a top priority at this time.
  • We are currently enacting a mindful zero-contact strategy for Winter Quarter students to pick up their fired work. We will communicate this plan in a communication directly to students via email when we have all protocols in place to ensure staff and student safety.
  • We will continue to offer remote learning opportunities with our community of gifted, experienced, and generous teaching artists leading the way. These classes are offered with a zero-contact curbside pickup of supplies when applicable.

Please visit our summer newsletter as well as our website for classes, ceramics, and updated exhibition and events schedules. And please always feel welcome to contact us with questions. We sincerely appreciate all of you who have taken the time to send us notes of concern and support. For those of you who know our neighborhood well, you know it is the heart of the tragedy, unrest, and damage our community is experiencing.

Our neighboring businesses are small and represent a diverse group of owners. The unity we’ve witnessed on Franklin Avenue in the last 24 hours is nothing short of inspiring and evidence of good. Thank you again for your support of NCC. We continue our promise to focus on the health of those we can and to listen carefully.